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October 7, 2025    By admin
  

Apply to info@jsamuelrichards.com

By 10 October 2025

Role: Office Manager

Division: Support Services

Reports to: Staff Partner

Roles reporting to this one: Office Assistant

Hours: 8:00am to 5:00pm plus reasonable overtime. Excludes all approved leave and public holidays.

Strategic Decision Summary: Contribute to the firm’s business by facilitating the delivery of excellent services to internal and external clients.

Position Summary: Responsible for the management of the firm’s administration function, including Human Resource Management, branding, communication, records management, business development and public affairs.

Key accountabilities

Human Resource Management:

  • Oversee recruitment, onboarding, and orientation of staff.
  • Manage employee relations, welfare, and professional development initiatives.
  • Coordinate performance appraisal processes and support continuous feedback.
  • Maintain Human Resource records, ensuring compliance with labour laws and internal policies.
  • Support leadership in fostering a positive, inclusive, and productive workplace culture.

Business development

  • Support Partners and Managers in identifying new business opportunities and prospects.
  • Prepare and deliver compelling proposals, presentations, and bid documents.
  • Manage the firm’s brand visibility, marketing materials, and external communications.
  • Coordinate networking, outreach, and client relationship-building initiatives.
  • Track and report on business development performance and pipeline growth

Office and Administrative Management

  • Ensure the office environment is maintained to a high professional standard.
  • Oversee office correspondence, equipment, and systems to ensure efficiency.
  • Supervises all Admin. function staff
  • Manages the firm’s Performance Management system (including time sheets, work in progress)
  • Supports the Managers and Partners to bill and collect the firm’s revenues

Records management

  • Creates and manages an effective records management system for all the firm’s records

Skills and Knowledge

  • Good communication skills, both written and oral
  • Ability to work as a member of a team
  • Initiative
  • Attention to detail
  • Business-like personal presentation
  • Positive, proactive demeanour.

Education and training

  • First Degree in Business Administration/Management or business-related discipline.
  • Five years’ post-graduation experience in a similar role.
  • Professional Management qualifications.