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pdf Balanced scorecard a useful tool for strategic success

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Balanced scorecard - a useful tool for strategic success.pdf

The balanced scorecard is a strategic planning and management system that is nowadays widely used in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Robert S. Kaplan and David P. Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. Download the full version of document from link below.